Robb Contract Management Advisory
0451 148 044
ian.robb@robbcma.com
Practical Contract Management for Operational Excellence
Supporting operators, delivery partners and government to make confident, defensible decisions in high‑value, high‑risk operational environments
Robb Contract Management Advisory works with contracted entities, service providers and government agencies to strengthen governance frameworks, performance regimes and obligations management within Public Private Partnership (PPP) and general service contract arrangements.
We bring lived experience and operational credibility to support transparency, compliance and effective decision‑making.
Our approach is grounded in:
Clarity
Translating complex contractual requirements into practical, actionable operational steps.
Compliance
Ensuring decisions align with obligations, performance regimes, risk frameworks and public value.
Confidence
Enabling leaders to make informed, defensible decisions in high‑pressure and commercially sensitive environments.
Our Core Offerings:
Operational Contract Management & Governance
Strengthening governance frameworks, performance regimes and obligations management to support transparency, compliance and effective decision‑making. Contract Administration Manual drafting.
Performance, Compliance & Incident Management
Support for performance assessments, incident reviews, root‑cause analysis, cure plans, corrective actions and commercial/contractual consequences
Operational Readiness, Transition & Integration
Integrating operational requirements into commissioning, mobilisation and transition planning to ensure service continuity and compliance
Commercial Decision Support & Issue Resolution
Judgement‑led recommendations for sensitive or ambiguous matters, balancing commercial, operational and governance considerations
Stakeholder Engagement & Alignment
Building strong partnerships across government, operators and delivery bodies to support alignment and informed decision‑making
Capability Development
Tools, templates and training that uplift organisational contract management maturity and embed sustainable governance practices
Sectors & Experience
Justice & Corrections
Full‑service and Facility Managed PPP Prisons, Expansions, Modifications, Peformance Regimes, Incident Reviews.
Oversaw all Contract Management functions on behalf of the State. Supported operational readiness and commercial governance for a major PPP correctional facilities, including performance regime design and stakeholder alignment. Additionally, performed as Contractor representative in operational PPPs when working in the private sector.
Health Portfolio
Hospital PPPs, Support Service Delivery, Commissioning, Modifications, Peformance Regimes, Incident Reviews.
Provided contract operational and commercial guidance for multi‑billion‑dollar hospital PPPs, including performance regimes, modifications, risk allocation and operational integration.
Central Agency
PPPs and State Purchase Agreements, Governance Frameworks, Business Case Review, Panel Tenders
Advised Departments and suppliers on procurements and delivery strategies. Developed governance frameworks, obligations registers and capability uplift tools for a central agency overseeing outsourced service delivery
About Us
Our work is informed by more than 20 years of senior executive leadership across Justice, Corrections, Health and major infrastructure portfolios. Founder & Director Ian Robb has led the contract management function on Australia’s two largest social infrastructure PPP portfolios, overseeing multi‑billion‑dollar health and justice arrangements and the operators who deliver these services.
Ian has overseen some of Australia’s most complex PPP and outsourced service arrangements, leading contract transitions, commercial negotiations, operational readiness programs and governance uplift initiatives that directly shaped service continuity, public value and operational performance.
In addition to leading contract management functions, Ian has held senior operational leadership roles, including General Manager of a major correctional facility, Head of Operations for a PPP prison, and senior security and investigations roles across both public and private sectors. This combination of front‑line operational leadership and system‑level contract stewardship gives Robb Contract Management Advisory a uniquely practical, grounded perspective.
Deep, Demonstrated Lived Experience includes:
- Oversight of some of Australia’s largest social infrastructure PPP and outsourced portfolios – Ian has managed portfolios exceeding $20 billion, including health and justice contracts. This included responsibility for performance regimes, service payments and abatements, failure events, commercial risk, change control and system‑level governance.
- Leading major operational transitions and commissioning programs – Ian has delivered multiple large‑scale transitions of service and infrastructure contracts, ensuring continuity of operations, compliance with contractual and legislative obligations, and alignment with service delivery models.
- Negotiated and led complex commercial outcomes – Ian has represented the State during negotiations for two full‑service PPP prison contracts, securing improved operational efficiency and strengthened compliance. Negotiated PPP modifications and augmentations totalling ~$150M, including capital works delivered on time and on budget. Managed high‑stakes matters involving abatements, failure events, financial capacity issues and changes in control.
- Designing and embedding governance frameworks – Ian developed and implemented a Contract Management Oversight Framework aligned to Partnerships Victoria, strengthening state stewardship of major infrastructure assets and embedding consistent monitoring, reporting and assurance controls.
- Providing authoritative advice to senior executives – Across multiple portfolios, Ian has provided high‑stakes advice on contract risk, operational impacts, commercial implications, performance issues and system‑level governance. This includes advising on performance issues, failure events, modifications, commercial risk and operational impacts for major PPP and services contract arrangements
- Operational leadership in complex, high‑risk environments – Ian’s operational background includes General Manager of a major correctional facility, with full accountability for custodial operations, commercial performance and governance, Head of Operations for a PPP prison during commissioning and early operations and Security Manager and Senior Investigator roles in high‑risk environments. This lived operational experience ensures RobbCMA’s advice is not theoretical, it is grounded in the realities of service delivery, risk, compliance and frontline decision‑making.
Robb Contract Management Advisory 